When COVID-19 shut workplaces across the globe, human resources teams faced the unique challenge of managing the health, safety, and welfare of employees in a purely remote environment.
One of their major obstacles has been to take personal, often sensitive processes and handle them virtually. As more and more companies announce plans to extend or make permanent their work-from-home policies or move toward a blend of home and office working, HR departments will have no choice but to go almost fully digital. The good news? The organizations that embrace technology and innovation will be better positioned to adapt to the workplace of the future and help their firms to better navigate broader uncertainty.
So what does it actually mean to manage HR digitally?
We sat with Stefan Seiler, the CHRO of UBS to talk about how HR innovation activities are structured around this concept of insights, efficiency, experience, and connectivity.