FREE Masterclasses

Standard Access Ticket - Masterclasses

Should you choose to purchase the Academy Access or Gold, Full Access Ticket, you will gain access to the following Masterclasses.

18th May – Day 1

Barry Flack and Rémi Malenfant
Deep dive into the Seven hacks for HR practitioners to reimagine the function in 2021 | 18th May | 09:15-10:45 (CET) Course Leaders: Rémi Malenfant HR Innovation & Customer Experience at UKG , Barry Flack Workforce Strategist Following the keynote this practical masterclass will be a deep dive into the hacks for HR practitioners to reimagine the function in the new, hybrid world of work. You will have the opportunity to interact with Rémi and Barry to better understand these challenges, learn what other organisations are doing and discover more about these HR productivity opportunities.

Barry Flack and Rémi Malenfant
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Otti Vogt & Timm Urschinger
In “Good” company – Purpose, Agility and Leadership to craft the Organizations for the future | 18th May | 09:15-10:45 (CET) Session Description is coming soon.

Otti Vogt & Timm Urschinger
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Shay McConnon
Winning Relationships (not only) at Work - Improve Collaboration, Capitalise on Diversity, Resolve Conflict | 18th May | 09:15-10:45 (CET)

When people feel special, they act special. Leaders create the high-esteem environment which of course is the high performing environment. The team that is likely to be successful consists of people who believe in themselves and in each other, who recognise the strengths and gifts that each brings to the team. In this way creating a ‘can-do’ mind-set and a team that excels. A lot of people go through life getting people to feel good about them. Great people go through life getting people to feel good about themselves.

During this insightful Masterclass Shay McConnon will show you how to grow the business by growing relationships. He brings fresh insights to work and domestic relationships with lots of humour. It is a high energy, content rich Masterclass that is packed with practical, workable ideas. The themes covered include motivational styles, personal effectiveness, self-worth, conflict, win-win, and leadership. Shay deals with everyday situations and provides real-life examples of what to say and do to create openness, trust and collaboration and make your place of work an even better place to work. He will show you how to:

  • Improve staff engagement and commitment levels
  • Transform conflict into collaboration
  • Capitalise on the diversity of styles in the workplace 
  • Improve the impact of leadership across the organisation
  • Engage staff and promote ownership


Shay McConnon
CEO at McConnon International
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Richard Claydon
Becoming Tri-dextrous and Navigating Paradox: A Masterclass | 18th May | 09:15-10:45 (CET) A deep-dive into the themes outlined in The Tri-Dextrous Organisation keynote. 1: Neuroscience - revitalising the right hemisphere of the brain We once thought that the left hemisphere of the brain was rational, logical and analytical; and the right hemisphere was artistic, creative and musical. We believed one side was dominant, and that the dominant side determined somebody’s personality. We now know this is wrong. Very wrong. Both sides do both, but in different ways. The left side deals with the known, analysing, breaking down, and dividing complex wholes into simple to understand and manage parts. It reacts with deep anxiety, fear and rigidity when faced with novelty, uncertainty and the unexpected. The right side deals with the unknown, embraces the novel, unusual and even the downright weird, and is curious to take exploratory steps into strange, new worlds. For more than a century, we’ve habitually thought of and designed organisations as if they were left-hemisphere-only brains. As a result, they are ill-equipped to deal with novelty, strangeness or paradox. Faced with such conditions, they react with deep anxiety and dysfunctional fear. That’s a potentially fatal response in today’s increasingly volatile, uncertain, complex and ambiguous markets. The first half of the masterclass explores how to start taking different stances towards novelty, strangeness and paradox in order to enable the right-hemisphere thinking and deliver effective practices of re-exploration. We will look at: - Western and Asian philosophies of thought - two different cultural approaches to dealing with ‘reality’ that, when combined, can be extraordinarily powerful - The paradoxical power of mental models - the mental models or maps that the left brain creates to describe ‘reality’ can trap us in one-sided perspectives that lead to dysfunctional relationships and the stifling, smothering and strangling of the vital capacity to generate innovative and creative solutions to complex situations 2: Adaptive Emergence - new ways of thinking about leadership, culture and teamwork Drawing from themes discussed in part one, the second half of the masterclass will take a deep dive into leadership, culture and teamwork, and examine how current “best practices” need to shift for organisations to become future-ready. We will explore: - The Paradox of Leadership - how it’s vital to ‘know thyself’ but avoid the kind of ‘heroic’ leadership that can lead to monstrous outcomes - The Paradox of Culture - how a powerful culture is essential to enabling sense making, decision making & action taking to become ever more tightly coupled, rapidly and repeatedly iterated, deeply embedded and widely distributed throughout the organisation but avoiding the strong-value monocultures that actively inhibit the very creativity, critical thinking, and cognitive flexibility that’s at the heart of future work - The Paradox of Teamwork - how you must cultivate collaborative, socially engaged and actively learning teams as the basic unit of intelligent, purposeful action in the organisation but avoid strong teams degenerating into factional groupthink, anxiety and conformity

Richard Claydon
roundPegz Fellow | Organisational Misbehaviourist | Ironist | Antifragilist | Spiky Leadership | Metamodern Community
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Michael Chaskalson
Mindful Leadership: Resilience, Collaboration and the Ability to Navigate Complexity | 18th May | 11:30-13:00 (CET) The Current Context In the current wave of the pandemic people continue to work under pressure and are expected to perform to high, often elite, standards to meet the needs of organisations and clients. For many, the first wave produced a new and exciting set of challenges. How to work under these new conditions? And many rose admirably to the challenge. Now though, weariness is beginning to set in. The question is not so much how to begin to work in these new contexts but rather how to keep on working – with energy and enthusiasm when so many of the factors that have historically sustained working life have gone. It calls for grit, resilience, and new abilities to connect with others remotely, collaborate and navigate the continually renewing complexity and uncertainty of the current situation. In this 90-minute session Michael will introduce the theory and practice of Mindfulness as it applies in leadership contexts. Michael will discuss research he has conducted into the outcomes of mindfulness training amongst senior business leaders and will teach a number of mindfulness meditation practices. There will be the chance to discuss your experience of these in the group. You will leave the session with a much clearer idea of what mindfulness is, how it applies in leadership contexts, and Michael will provide links to downloadable audio materials to enable you to continue to practice at home

Michael Chaskalson
CEO Mindfulness Works; Professor of Practice Adjunct at Hult Ashridge Executive Education; Thinkers 50 Radar 2017
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Shay McConnon
The feedback that works - improving skills for impactful conversations | 18th May | 11:30-13:00 (CET) Without proactive feedback and direction, people are ‘blind’ and will work on their own assumptions of how they are performing to meet business needs. But employee feedback is a two-way street and your entire team should not only be willing to accept feedback but actually encourage it and see the opportunity to openly discuss work topics as a critical element of the job. Regardless of whether the feedback being given is positive and complimentary or is being given to help an employee improve in certain areas, this powerful (yet very under-utilized and frequently ill-used) management tool will increase staff engagement and productivity. Feedback in its simplest form is the act of sharing reactions to another party’s actions, opinions and behavior. What’s not so simple however is the timing and (most importantly) the method and manner of how the message is delivered and received. In a workplace environment where openness is valued, proactive employee feedback in a non-threatening manner should be a regular occurrence which will result in staff feeling more motivated, involved and willing to contribute. Feedback is a very powerful method to convey the needs of individuals, team, and the entire organization. When carried out in the correct manner it can give a huge boost to employee engagement and productivity….. but when poorly executed it can lead to conflict and low morale. Join this insightful masterclass to learn about how to give and receive feedback that boosts morale and drives performance.  

Shay McConnon
CEO at McConnon International
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Nigel Barlow
Garage Innovation | 18th May | 11:30-13:00 (CET) HR is often called on to create a new culture or climate in the business – a tall order at the best of times! But if the request is to foster more innovation in the enterprise, Garage Thinking is one methodology that can help. Think of all the world’s great brands that were birthed inside the fertile walls of a garage? Apple, Amazon, Harley, HP, Oracle and Siebel, to name but a few. Of course what we are really focussing on in this interactive module is the essential mental tool-kit of what it takes to be true innovator. Harnessing the power of ‘Beginner’s Mind’ to see the world in fresh ways, learning how Prototyping applies to any role, not just product innovation, and how to be a ‘Possibility Thinker.’ It won’t have escaped your notice that we are all garage workers now -whether it’s your home office, spare bedroom or literally where you park your car. The magic is how to innovate together in these circumstances: Garage Thinking aims to give you the inspiration and skills to turn your people on to becoming ‘Garagistas,’ applying these ideas to your organisation’s biggest challenges. Come with some impossible targets and we’ll see what we can do in the Garage together!

Nigel Barlow
Innovation Speaker/ Business Rocker/Trustee of David Lynch Foundation
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Deborah Rowland
Change Vitality - Leading Change with less effort and more impact | 18th May | 11:30-13:00 (CET)

Deborah Rowland
Pioneer thinker, practitioner, author & speaker in leading change
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Tamra Chandler
Rebooting Performance Management | 18th May | 15:00-16:30 (CET) We have known for decades that traditional practices do not motivate employees or drive sustainable organizational performance. The call to shift toward new ways of managing our people has steadily increased with the new demands of work and the changed expectations of employees. The COVID-19 pandemic and the resulting current landscape have amplified this need to the point that it no longer can easily be ignored. How do we engage, develop and reward our people to drive performance in today’s dynamic world of work? Join us as we discuss why now is the time to finally put humans at the center of performance management.

Tamra Chandler
Partner/Principal at EY
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Adam Gibson
Agile Workforce Planning - Aligning People with Organizational strategy18th May | 14:00-15:30 (CET) Today’s business leaders are caught in a dichotomy: a desperate need to plan for the future and a recognition of the uncertain future ahead of us. This is leading many businesses towards an inertia that threatens to halt the post-pandemic recovery. In the popular new book, “Agile Workforce Planning”, Adam Gibson provides a way to help businesses plan and navigate a path to achieving their objectives. Drawing on the lessons from the book, the masterclass will focus on four key takeaways that you can put into action:
  • Understand business disconnects preventing your ability to create strategic alignment
  • Tap into a natural instinct that will enable data-led decisions
  • Identify the roles that create the greatest value (clue - it might not be the ones you think)
  • Recognize the tools outside the typical HR arsenal that allow you to align people with your organizational strategy in a VUCA world


Adam Gibson
Strategic Workforce Planning Leader at EY
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Natasha Bowman
Employee Engagement in times of disruption and uncertainty | 18th May | 14:00-15:30 (CET)

Natasha Bowman
TedX & Keynote Speaker I Trainer I Diversity & Inclusion Expert & Consultant I Forbes Contributor I HR GURU I Author YOU CAN’T DO THAT at WORK!
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Alec Leveson
People Analytics & Change | 18th May | 17:05-18:05 (CET) The field of People Analytics is at a crossroads. The number of tools and sophisticated applications keeps increasing, more and more organizations are building dedicated analytics groups, everyone in HR knows the importance of data and analysis when making talent decisions … yet organizations still struggle to put analytics at the center of human capital decision making and organizational change. This should be the dawn of a Golden Age of People Analytics, yet without significant improvement the greater risks are isolation and stagnation. This masterclass provides tools and frameworks to overcome the current challenges facing People Analytics. It is designed for the two critical communities of professionals who have to work together for People Analytics to achieve the new Golden Age: analytics professionals, and organizational development (OD) and HR generalists. Increase the breadth and impact of analytics through the following modules Turn data into C Suite decision making: Analytics efforts too often focus on finding facts to demonstrate “objective” realities in the org system without ensuring they resonate with the right audience. This module shows how to influence and drive the right interpretation of the data from the business leaders’ perspective, not just factual presentations of statistical analyses. Integrate analytics and OD to activate successful org change and transformation: Success change requires the right mix of process, measurement and action. Combine the best data and measurement tools from the analytics world, with the dynamic tools and frameworks used by OD to diagnose, guide and deliver organizational change and transformation programs that work. Conduct org diagnostics using qualitative and quantitative analysis: Classic analytics approaches rely too heavily on analyzing and collecting data from individuals, rather than the teams and org units where the business and strategic outcomes are realized. Comprehensive org diagnostics of the drivers of business performance require a combination of case study and systems analytics. The masterclass will also include a review of cutting edge and advanced analytics techniques to clarify, for both analytics and non-analytics professionals: • What the techniques are good for, and their limitations • How best to apply them on their own, versus in conjunction with other measurement, diagnosis and change approaches Examples of the techniques and issues to be addressed include machine learning, network analysis, advanced survey design and analysis, and identifying economic relevance rather than just statistical significance.  

Alec Leveson
Economist / Senior Research Scientist at Center for Effective Organizations, University of Southern California
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Navid Nazemian
The Business Case for Leadership Transitions: How to Get Them Right and Avoid the Biggest Mistakes | 18th May | 09:15 - 09:45 (CET) Did you know that between 30-50% of all leadership transitions fail during the first 18-24 months? Typically, organisations work extremely hard to identify and hire new leadership talent…but then rely on hope when it comes to making their new investment successful. The cost of replacing a senior leader can be anywhere between 2.5 to 10 times their salary. Given the high stakes, it is surprising how little good guidance is available to new leaders on how to transition more effectively and efficiently into a new leadership role. And this is particularly true during a global pandemic! There are many reasons for this shockingly high failure rate. Together we will explore the reasons for failure and learn about what works best in successful leadership transitions. We will also shed light on how to transition more effectively in a virtual setting, e.g. during a global pandemic. So tune in to find out more…
Learning outcomes:
  • Understand what makes executive transitions so challenging & exciting
  • Learn about the most common types of executive transition challenges
  • Avoid the 10 biggest mistakes made during executive transitions
  • Learn 5 proven key interventions to transition more successfully into a new role
  • Bonus intervention: Learn how to transition virtually (e.g. during a global pandemic)


Navid Nazemian
Global Head of HR - Vodafone & Executive Transition Coach
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19th May – Day 2

Maggi Evans
Talent Liberation - the next wave in Talent Management | 19th May | 09:15-10:45 (CET) Is your talent strategy delivering?  Are your leaders using the strategy to drive competitive advantage and to minimise risk?  If, like most organisations you are stuck in an annual cycle of talent processes that have a little business impact, then now is the time to rethink.  Now is the time to focus on how to liberate talent instead of trying to manage it. This session will challenge many of your assumptions about talent and talent management.  It will introduce you to new ways to develop a talent strategy that is emergent and responsive, that creates an inclusive and collaborative talent ecosystem, that looks beyond formal process to develop a culture that encourages thriving and learning and that balances the needs of the organisation with those of the individual resulting in high engagement and performance.  It will help you to identify practical ways to help your teams to work at their personal best and to reach their full potential.

Maggi Evans
Author, Conference Speaker, Consultant, Psychologist, Top Team Facilitation, Leadership Development, Executive Coaching
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Joan Lurie
Navigating Culture Complexity and Change to be fit for the new normal | 19th May | 09:15-10:45 (CET) Session description coming soon

Joan Lurie
Founder & CEO
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Siobhan McHale
Culture Change Acceleration – a practical workshop | 19th May | 09:15-10:45 (CET)

Siobhan McHale
CHRO - Dulux Group | Author - An Insider
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Kevin Empey
Shaping the post-Covid World of Work - HR’s Big Opportunity | 19th May | 11:30-13:00 (CET) “The Future is not quite what it used to be”.  Disruption and change in the world of work were already well underway before the onset of the Covid pandemic.  However, we now face a once in a generation opportunity (particularly in HR) to re-set our working models and norms and to accelerate the best of what we want to see a change in the future of work and working life.  Every successful change needs a spark, a reason, and a context that connects emotionally as well as rationally with individuals and leaders.  The practical and imminent need that now presents itself to re-set our post-Covid ways of working provides us with that spark. Individuals and leaders have never been so individually engaged, alert, and invested in shaping what that new world of work will now look like for them and their organizations. In going through the practical task of designing what a new blended model of work and a new definition of the workplace will now look like, we also have the opportunity to create how that new work model and employee experience will be in reality.  Self-organisation, distributed and authentic leadership, trust & psychological safety, flexibility in how and where we work, a new employment deal, personal resilience and agility – these are just some of the principles and values that we now have the opportunity to amplify, develop and integrate into the new world of work that we all want to see. Kevin has been supporting organisations to work through and plan what their “Future of Work” will look like in practical reality and what is needed to prepare their organisations, leaders and employees for the future.  During the session he will share the lessons learned from this work to date and also what you can do over the coming months to shape a productive, agile and engaging work model and environment for the future.

Kevin Empey
People & Leadership Consultant & Coach | Future of Work | Organizational Agility & AgileHR
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Graham Boyd
REBUILD - Economy, Leadership and You, a deep dive | 19th May | 09:15-10:45 (CET) The climate emergency, geopolitical changes, Covid-19, all your business drivers are changing. Are you also questioning whether trying harder is enough to deliver the results your business needs? Trying harder is no longer enough, now we need to try different. Fundamentally different. Work as we knew it will never return. So the job of HR as we knew it will never return. The business results your leadership team is accountable for delivering now rest on your ability to develop in yourself, in the leadership team, in fact the whole organisation, the capacity to see what is currently hidden and think what is currently unthinkable. In this masterclass you will see what you can do to
  • rebuild what you think;
  • which requires rebuilding how you think;
  • and rebuilding who you believe you are.
Only after these three rebuilds can you and your leadership team see what is hidden, think what is unthinkable, and do what is fundamentally different to deliver the business results now needed.

Graham Boyd
Author of Rebuild: the Economy, Leadership, and You
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Jerry Pico
Developing Leaders in the VUCA World | 19th May | 11:30-13:00 (CET) Developing leaders, especially senior executives, is challenging in any environment. However, it becomes especially difficult in a VUCA environment where F2F meetings aren’t possible. I’d like to explore with you ways in which you can engage senior leaders in their development in the current environment, based upon my own experience in Daiichi Sankyo. In brief, over the last 1.5 years we developed a high impact leadership development program for our top executives – we were scheduled to launch last October, and then the second wave of the pandemic hit. How did we adapt – how would you adapt? Let’s have an interactive exchange among practitioners.

Jerry Pico
Head of Learning & Development Europe - Daiichi Sankyo
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Sangbreeta Moitra
Motivate and Engage teams in challenging times. ​| 19th May | 11:30-13:00 (CET)

Sangbreeta Moitra
Strategic advisor | TEDx awarded keynote speaker | Brain-science driven leadership development, behaviour change & communication transformation
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Dave Forman
Fearless Talent Choices | 19th May | 14:00 - 15:30 (CET) “The greatest danger in times of turbulence is not the turbulence; it is to act with yesterday’s logic.” Peter Drucker There is an opportunity to build strength from the unparalleled adversity we have experienced, and to use new logic, models, and tools to create better workplaces and more capable workforces. We can do so by challenging past conventions, taking risks, and viewing the world with a broader lens. Based on the best selling book, “Fearless Talent Choices,” David Forman addresses four foundational concepts that should and must change for a better future to be realized.

Dave Forman
Best selling author, President of Sage Learning Systems, and Adjunct Professor at Pepperdine Graziadio Business School
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Kevin Empey
Embracing an Agile Mind and Skillset - The Ultimate Source of Organizational Agility | 19th May | 14:00 - 15:30 (CET) It has never been a better time, never been a more concerning time for employees” (Andrew McAfee).  This quote prompts the important question of how do we future-proof our careers and skills for ourselves and for our workforces. With work and working life moving so fast, how can we thrive in a continuously changing future of work rather than just coping with it or getting by. Individuals are also now expected to perform and adapt to increasingly agile ways of working and always-on work environments at an ever-increasing pace - across virtually every sector and industry. Work and working life are changing faster than at any time in our history and this brings both wonderful opportunities but also challenges as well…. So what are the skills that can help us to thrive rather than just cope in agile work environments today and also help us to adapt to the inevitable changes to come in the future of work? This is what personal agility and this masterclass is all about.  Specifically, we are going to look at
  • The agility challenge from the individual perspective
  • What an agile mindset is and why is it important - both in the short and longer-term
  • What are the skills of personal agility and how can we develop them
We know that you will benefit from taking this time to consider how agile are you today, how this skill set can help you be more adaptive, purposeful, and fulfilled at work today – and also confident and excited about the future of work as it unfolds for you and your workforce.

Kevin Empey
People & Leadership Consultant & Coach | Future of Work | Organizational Agility & AgileHR
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