Rémi Malenfant is Director of HR Innovation and Customer Experience at UKG HR Service Delivery (formerly known as PeopleDoc). He has more than 10 years of experience in HR. Passionate about the impact of digital in HR, he helps organizations to develop and realize their HR strategy through technology and support them in optimizing and automating processes to improve service delivery as well as enhance the employee experience through technology-enabled solutions. Previously, Rémi held numerous HR roles at global testing, inspection and certification company Bureau Veritas as well as consultancy roles at PwC and Capgemini. Rémi is an international speaker and thought leader on HCM trends, hot topics, and global strategies.