Feedback that works – improving skills for impactful conversations
The feedback that works – improving skills for impactful conversations | 18th May | 11:30-13:00 (CET)
Without proactive feedback and direction, people are ‘blind’ and will work on their own assumptions of how they are performing to meet business needs. But employee feedback is a two-way street and your entire team should not only be willing to accept feedback but actually encourage it and see the opportunity to openly discuss work topics as a critical element of the job. Regardless of whether the feedback being given is positive and complimentary or is being given to help an employee improve in certain areas, this powerful (yet very under-utilized and frequently ill-used) management tool will increase staff engagement and productivity.
Feedback in its simplest form is the act of sharing reactions to another party’s actions, opinions and behavior. What’s not so simple however is the timing and (most importantly) the method and manner of how the message is delivered and received.
In a workplace environment where openness is valued, proactive employee feedback in a non-threatening manner should be a regular occurrence which will result in staff feeling more motivated, involved and willing to contribute.
Feedback is a very powerful method to convey the needs of individuals, team, and the entire organization. When carried out in the correct manner it can give a huge boost to employee engagement and productivity….. but when poorly executed it can lead to conflict and low morale.
Join this insightful masterclass to learn about how to give and receive feedback that boosts morale and drives performance.